Our Policies

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REFUND/CANCELLATION POLICY:
A valid credit card or debit card is required to guarantee and pay for your Curbside Games reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. Curbside Games will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

HOLIDAYS / LONG WEEKENDS:
Curbside Games reserves the right to charge a $50 surcharge for parties booked on a holiday or during a long weekend to cover additional costs.

PRIVACY POLICY:
Curbside Games is committed to protecting your privacy. We use the information we collect on the site to make bookings with Curbside Games as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL SURCHARGE:
A Travel surcharge will be applied for locations in excess of 30 kilometers from Regina post code S4V0R7. See our service area page for surcharge amounts.

LASER TAG WAIVER:
All Laser Tag Party participants must have a signed “hold harmless” waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. Waiver can be downloaded here.

BAD WEATHER:
Curbside Games’ trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:
Curbside Games does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 and over require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.

DAMAGE/INJURY:
Neither Curbside Games nor any of its employees shall be responsible for any damage to property resulting from a request by the client to position the game theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Curbside Games reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients guests. Curbside Games or their employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

FOOD/DRINK:
Curbside Games does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:
While your party is in effect the Game Coach may be taking pictures of the party from inside the trailer or from the Laser Tag field. You will then be able to view these pictures on our Facebook Fan Page and copy them to your files. If you do not want our Game Coach taking these pictures or posting them on the Fan Page please notify us via Email prior to the party or at the start of the event. This is a service we provide to our guests so they can be sure to capture their party as it happens.

INVITATIONS:
We will mail all of your invitations to the address you provided as the billing address of your credit card. If you prefer to make other arrangements please contact us. Invitations will be mailed upon receipt of payment.

TIPS:
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

CURBSIDE GAMES TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

VIDEO GAME RATINGS:
Curbside Games will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please let the Game Coach know as soon as you can after he gets there. It is also recommended that all clients Email Curbside Games with their game requests and/or prohibited games.

PARTY PICTURES:
One service that Curbside Games provides is photographs of the party in action from the inside of the Theater. If you prefer not to have pictures of the party posted on our Fan Page please let us know.

By Submitting Payment you agree to these terms.

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